Direct payments are local council payments for people who have been assessed as needing help from social services, and who would like to arrange and pay for their own care and support services instead of receiving them directly from the local council.

A person must be able to give their consent to receiving direct payments and be able to manage them even if they need help to do this on a day-to-day basis.

Who is eligible?
If you already receive social services, your local council is obliged to offer you the option of direct payments in place of the services you currently receive. (There are some limited circumstances where you are not given this choice and your council will be able to tell you about these.)

If you're not receiving social services, you'll need to contact your local council to ask them to assess your needs. Social services (and therefore direct payments) are normally available if you are:

• Disabled and aged 16 or over

• A parent or carer aged 16 or over (including people with parental responsibility for a disabled child)

• An older person

• If you've been refused social services

• If your local council has decided that you do not need social care services, it will not offer you direct payments. If you think your needs or circumstances have now changed, ask your local council for a new assessment.

How much do you get?
The amount you receive will depend on the assessment your local council makes of your needs.

How is it paid?
Direct payments are made directly into your bank, building society, Post Office or National Savings account.

If you need someone who cares for you to collect your money, or you are registered blind, payment can be made by sending a cheque which can be cashed at the Post Office.

How to apply for direct payments locally:
If you already get services, ask your local authority about direct payments.

If you are applying for services for the first time, your social worker should discuss the direct payments option with you when they assess your care needs.

What can you use direct payments for?
The money is for you to use to arrange the services (including equipment) which will meet the needs the local council has assessed you as having.

As a general principle, councils should aim to leave you to choose how best to meet your assessed needs as long as they are satisfied that agreed support and/or arrangements made, are being met.

What you can't use direct payments for
You cannot use direct payments to:

• pay for permanent residential accommodation (but you may be able to use direct payments to secure occasional short periods in residential accommodation, if your local council agrees that is what is needed)

• secure a service from your spouse or civil partner, close relatives or anyone who lives in the same household as you, unless that person is someone who you have specifically recruited to be a live-in employee (other than in exceptional circumstances, which your council may agree with you).

 

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